![]() "No Surf" is our shorthand for when there's a good physical connection, but you still can't get online. If the Broadband light on your Residential Gateway is blinking, please check out our No Sync Troubleshooting section. A solid green broadband light indicates a solid connection. ![]() The easiest way to check for sync is to look on your Residential Gateway for an indication of what the Broadband light is doing. "Sync" means a physical connection between your Residential Gateway and the Sonic equipment in the Central Office.
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